Facilities
The College of Information (INFO) occupies four separate spaces – the Hornbake Library South, the Patuxent Building, the A.V. Williams Building, and the Universites at Shady Grove.
Facilities Maintenance Guidelines
To ensure that facilities maintenance issues are handled appropriately, we have created guidelines to help you respond to different types of facilities problems.
- Description:
Issues that pose imminent danger to physical safety
Examples: Fire, suspicious or threatening individuals, theft, robbery.
- How to Report:
Go to a safe location and then call 911. Notify your supervisor as safety permits.
- Description:
Issues that present a potential health or safety hazard
Examples: Major water leaks, sparks from electrical outlets or devices, etc.
- How to Report:
Call campus Facilities work control immediately at (301) 405-2222. Also notify the iSchool facilities team (ischoolfm@umd.edu) so that they can follow up and ensure resolution.
- Description:
Issues related to building security and access.
Examples: After Hours Access to building and/or rooms, problems with door locks, keys, etc.
- How to Report:
Contact the iSchool Facilities Team (ischoolfm@umd.edu)
- Description:
Facilities issues that do not pose health, safety, or security risks
Examples: Malfunctioning lights, cracked windows, minor heating and/or air conditioning problems, pest control.
- How to Report:
Contact campus Facilities work control at (301) 405-2222 to submit a trouble ticket. Also notify the iSchool facilities team (ischoolfm@umd.edu) so that they can follow up and ensure resolution.
