The Approach

The College uses a pooled approach for student employee assistance. Student employees are located primarily at two locations: The Dean’s Front Desk (1100 PTX) and the Service Desk (0300 HBK). In addition to manning these reception/assistance areas, these students are available to assist administrative units within the College. Examples of the type of work they’ve done is below, but feel free to request assistance outside of these parameters; we.

What This Is

• Shared Resource: A centralized pool of trained student employees who can be assigned across multiple offices, units, or projects as needed.
• Flexible Staffing: Allows college units to request support during peak times, special projects, or staff absences.
• Standardized Training: Students receive consistent onboarding and skills development, ensuring quality and reliability across tasks.

What This is Not

• Not Dedicated to One Unit: Students are not permanently assigned to a single unit, outside of their primary desk location.
• Not “On Call” at All Times: Student schedules are set in advance within their maximum allowed hours; they cannot be pulled at any moment without coordination.
• Not a Substitute for Professional Staff: The pool supplements, but does not replace, full-time employees’ responsibilities or expertise.
• Not Tasked With Sensitive/High-Risk Duties: Students should not be assigned to roles requiring confidential decision-making, specialized knowledge, or supervisory authority.

Requesting Assistance

To request student employee assistance.

Senior Staff Approval

To ensure tasks are appropriate for delegation to a student employee, requests will be routed to the senior staff member for your unit before being routed to the student employee coordinator.

Example Tasks

1. Administrative
   • Data Entry & Organization: Sorting, inputting, or cleaning data.
   • Filing & Document Management: Scanning documents, digitizing files, or organizing physical paperwork.
   • Archiving & Shredding: Managing the archiving of old documents that need to be stored for future reference and ensuring outdated paperwork is securely destroyed.
   • Email Management: Sorting through inboxes, responding to basic inquiries, or flagging important messages for further review.
2. Events
   • Assisting with Events: Help with setup, registration, providing materials, or general logistics.
   • Promotional Activities: Distributing flyers, managing social media accounts, or organizing event sign-ups.
3. Outreach
   • Surveys & Feedback Collection: Conducting surveys or interviews of their fellow students, or gathering feedback from students about various services or program.
4. Content and Social Media
   1. Writing & Editing: Crafting blog posts, editing newsletters, or preparing content for websites.